Privacy Policy

Last updated: June 15, 2023

Introduction

Zazoto Salupi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document services in Singapore. Please read this privacy policy carefully.

Information We Collect

We may collect personal information that you voluntarily provide to us when you register for our services, including:

  • Personal identification information (Name, email address, phone number, etc.)
  • Document details and contents for processing
  • Payment information for service fees
  • Communication records between you and our team
  • Technical data such as IP address, browser type, and operating system

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our services
  • Process your document requests and transactions
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you for customer service and updates
  • Prevent fraud and ensure security

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure document destruction protocols

Data Retention

We retain your personal information only for as long as necessary to:

  • Provide the services you have requested
  • Comply with our legal obligations
  • Resolve disputes
  • Enforce our agreements

Typically, we retain processed documents for 90 days after service completion unless otherwise requested or required by law.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

  • The right to access, update or delete your information
  • The right to rectification of inaccurate information
  • The right to object to our processing of your data
  • The right to request restriction of processing
  • The right to data portability
  • The right to withdraw consent

Third-Party Services

We may employ third-party companies and individuals to facilitate our services ("Service Providers"), provide services on our behalf, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@zazoto-salupi.sbs
  • By mail: 18 Robinson Road, Singapore 048547